Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…ĭownload Microsoft's " Malicious Software Removal Tool" and save direct to the desktopĮnsure to get the correct version for your system. XML file (*.xml) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Click Export > From export you have three options:Ĭopy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply. Double click on the scan log which shows the Date and time of the scan just performed. Click on the History tab > Application Logs. To get the log from Malwarebytes do the following: After the restart once you are back at your desktop, open MBAM once more. Wait for the prompt to restart the computer to appear (if applicable), then click on Yes. When the scan is complete, click Apply Actions. If an update is available, click the Update Now button. Click on the Scan tab, then click on Scan Now >. Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware. On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits". 
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Run FRST and press the Fix button just once and wait. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. You will get a warning,Īgree to the merge, and then a message the file has been merged will immediately pop up.ĭownload attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. You should now find a new file on your desktop named fixme.reg. Next navigate to your desktop, and enter the file name fixme.reg, and click Save. and click on the drop down menu to change the file type to All Files. Next, Click on the File Menu, then Save As. Windows Registry Editor Version 5.00 "SavedLegacySettings"=-"DefaultConnectionSettings"=- "ProxyEnable"=-"ProxyServer"=. Then copy and paste the following from inside the code box to Notepad: Open Notepad, check the Format Menu and make sure Word Wrap is NOT selected. Please follow these instructions carefully in the order given: Yes we`ve made significant progress, continue please.
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